06 July 2008
Things to take note to prevent e-auction fraud when a consumer participating in an e-auction
Posted by Creative E-com at 10:50 AM
Electronic auction (e-auctions) is auctions conducted through online. There are many people buying and selling products or services through the internet. But, the fraud occurring today became the big problem for the people who doing the transactions.
There are some prevention method for e-auction fraud such as:
- Feedback Forum: The eBay Feedback Forum allows registered buyers and sellers to build up their online trading reputations. It provides users with the ability to comment on their experiences with other individuals.
- Verification system: Through verification, third parties will evaluate and identify an item through a variety of means. For example, some collectors have their item “DNA tagged” for identification purposes. This is a way of tracking an item if it changes ownership in the future.
- Authentication service: Product authentication is a way of determining whether an item is genuine and described appropriately. Authentication is very difficult to perform because it relies on the expertise of the authenticators. Because of their training and experience, experts can (for a fee) often detect counterfeits based on subtle details. However, two expert authenticators may have different opinions about the authenticity of the same item.
- Appraisal services: Appraisers use a variety of methods to appraise items, including expert assessment of authenticity and condition and reviewing what comparable items have sold for in the marketplace in recent months. An appraised value is usually accurate at the time of appraisal but may change over time as an item becomes more or less popular in the marketplace.
- Nonpayment punishment: eBay implemented a policy against those who do not honor their winning bids. To help protect sellers, first-time nonpayment results in a friendly warning. A sterner warning is issued for a second-time offense, a 30-day suspension for a third offense, and indefinite suspension for a fourth offense.
- Escrow services: An escrow service is a licensed and regulated company that collects, holds, and sends a buyer's money to a seller according to instructions agreed on by both the buyer and seller. Typically, once the buyer receives and approves the item from the seller within an agreed time frame, the escrow service then sends the payment to the seller.
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